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Roofing and leaks
Roof leak during a storm: what to do right now
Catch the water inside. The roof can wait.
The answer in 2 lines. Never climb on the roof. Catch the water inside with buckets and tarps, and turn off power to the room if water nears a light fixture or outlet, but only if the breaker panel is dry and you can reach it safely. Take photos and video of everything. Once the storm passes, have a roofer cover the damage, then report it to your insurer as soon as you can. Most home policies cover sudden wind or hail damage, not wear and tear, and not flooding from rising water.
The first 3 steps
- Move people, furniture and electronics away from the drip. Cover what you can't move with a tarp or plastic.
- Put buckets under the leak. If the ceiling bulges with water, keep people out of the room.
- Photograph and film the ceiling, the water and damaged items before cleaning up.
Stop: danger
- Never climb on the roof during or right after a storm: slippery, windy, lightning. Roof falls cause serious injuries.
- Water near a light fixture, recessed light or outlet: turn off that circuit at the panel only if the panel is dry and you can reach it without stepping in water. Otherwise stay out and call 911.
- Sagging ceiling: it can collapse. Keep everyone out and call 911 if it looks about to give way.
What you can do yourself, and where to stop
- Attic: go up only if there's a fixed stairway and a solid floor, never during lightning and never alone. Otherwise wait.
- Empty buckets often and mop to limit the damage.
- Stop there: tarping and repairing the roof is a job for a professional once the weather is safe.
Who pays, and who to tell
- Homeowners: standard policies usually cover sudden damage from wind, hail or a fallen tree, and the water that enters through it. They usually don't cover old wear and tear, or flooding from rising water, which needs flood insurance. Report the claim as soon as you can, and take reasonable steps to prevent more damage (keep receipts).
- Renters: tell your landlord in writing right away. The roof is the landlord's job; your belongings are covered only by renters insurance.
- Condo: tell your HOA or building manager; the roof is usually a shared element.
What not to do
- Signing an "assignment of benefits" with a contractor who shows up after the storm: NAIC warns you may sign away your rights to your insurance payout.
- Paying in full up front or in cash to a door-to-door roofer. The FTC warns about storm-chaser scams.
- Throwing away damaged items before your insurer has seen them or photos of them.
Good to know
- Small brown stains on the ceiling often signal a leak that will get worse: check after storms.
- Keep gutters and downspouts clear so water drains away from the roof edge.
- Before hiring, check the contractor's license with your state, get written estimates and never pay everything up front.
During a summer storm in Miami, water drips from Carlos's bedroom ceiling near the light fixture. He turns off that circuit at the dry panel, sets out buckets and films everything. The next day he emails his landlord, who sends a roofer to tarp the roof and files a claim.
A made-up story, for illustration.
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Bobby publishes free practical guides written for the United States: American laws, numbers and organizations. In the United States, Bobby answers your questions; it does not put you in touch with professionals.
All guides: United StatesSources, verification, confidence
Verified on October 18, 2026, for the United States. Confidence: high for the safety steps and the general rules of home insurance; medium for what your own policy covers, which only your insurer can confirm. This guide describes common cases, not a diagnosis.
- NAIC — What You Need to Know When Filing a Homeowners Claim
- NAIC — What to Do Before and After a Storm
- NAIC — After the Storm, Read the Fine Print to Avoid Signing Away Your Insurance Benefits
- Insurance Information Institute (Triple-I) — Which disasters are covered by homeowners insurance?
- FTC Consumer Alert — Four ways to avoid scams after a weather-related disaster (2025)
- FTC Consumer Advice — Home Repair Scams